Several of our punch card users have accidentally purchased day passes because they didn't see the tiny "Use Your Punch" button at the top. We would love for the difference between Punches and Day Passes to be more visually clear to users, as it takes time and hassle for us to individually issue refunds and educate each person.
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JH
Josh Hudnall
5 years ago
We just had the same issue happen at one of our own spaces. We'll be addressing this soon.
Kady Sandel
5 years ago
Several of our punch card users have accidentally purchased day passes because they didn't see the tiny "Use Your Punch" button at the top. We would love for the difference between Punches and Day Passes to be more visually clear to users, as it takes time and hassle for us to individually issue refunds and educate each person.