Poor UX for making reservations in the new app

In Progress

TH

Thomas Hardie

2 weeks ago

Our members are sharing unsolicited feedback about making reservations in the new app. They're frustrated that they have to click several times into each 'flex desk' to know if it's available. In the desktop version and in the old app, they could easily scroll through 20+ desks on one page to see which are free vs. booked for the day, then select the one they want to book.

Activity

JF

Josh Freed changed the status to In Progress

2 weeks ago

JV

Jessie Villa

last week

We are also receiving a lot of this feedback. Members are also frustrated that they can only see "unavailable" on the app calendar even when it's their own reservation.


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